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FAQ

HP 67 questions and answers

Buying

Should I buy HP 67 or HP 67XL?

67 and 67XL fit the same printers and print equally well. The difference is the amount of ink: HP states about 120 pages (black) and 100 pages (tri-color) for the standard cartridges, and about 240 and 200 pages for the XL versions (ISO/IEC 24711, continuous printing). Whether XL is cheaper per page depends only on the current price divided by that yield — we work that out with the prices checked now, not with a rule of thumb.

Is the HP 67 2-pack (3YP29AN) cheaper than two single cartridges?

The official 2-pack 3YP29AN contains one standard black and one standard tri-color cartridge. Whether it's cheaper than buying them separately depends on the current pack price versus the sum of the single prices — compare both before you buy. HP doesn't sell an HP 67XL 2-pack in the US; its US-only combo 3YP30AN pairs one 67XL Black with one standard 67 Tri-color.

What are the official HP 67 part numbers?

HP 67 Black is 3YM56AN, HP 67 Tri-color is 3YM55AN, HP 67XL Black is 3YM57AN and HP 67XL Tri-color is 3YM58AN. The official 2-packs are 3YP29AN (standard black + tri-color) and 3YP30AN (67XL black + standard 67 tri-color).

Why don't you show a price for Amazon.com?

We only show Amazon prices from Amazon's own product API. Until that is connected, we link to the exact Amazon listing without an amount rather than publishing a figure we read off the page, which goes out of date quickly.

Why aren't Office Depot or Best Buy in the comparison?

When we checked on September 27, 2026, Office Depot's website blocked our connection from outside the US, LD Products and 123inkjets showed an automated bot check, and Best Buy's search didn't list HP 67 cartridges. We only list a shop once we've read its exact product page, so none of them has a price here yet.

Compatibility

Can I use an HP 67 and an HP 67XL in the same printer?

Yes. The printer checks each position (black or tri-color) for a valid cartridge; standard or XL makes no difference to it. A common combination is XL for the color you use up fastest and standard for the other — HP even sells that pairing as one box (3YP30AN: 67XL Black + 67 Tri-color).

Is HP 67 the same as HP 305?

HP sells the same cartridge positions under a regional number: HP 67 in North America and HP 305 in Europe, with the same stated yields. Don't mix up the regions, though: HP Support says compatibility errors can occur when a cartridge is made for a different country/region, and a printer moved from another region may need a regionalization reset from HP Support. For a printer bought in the US, buy HP 67 (part numbers ending in AN).

Compatible ink

Is a compatible HP 67 cartridge safe for my printer?

A compatible or remanufactured cartridge comes from a company other than HP and is made to fit the same printer. Its yield, chip and compatibility claims are the seller's statements, not facts confirmed by HP, and 67ink.com hasn't tested them. HP's dynamic security may apply depending on your printer model; check this before you buy.

Can firmware affect compatible cartridges?

Yes. HP Store US states dynamic security on the product pages of the DeskJet 2855e, DeskJet 4255e and ENVY 6455e, among others: these printers are intended only for cartridges with new or reused HP electronic circuitry, and periodic firmware updates can block cartridges that worked before. Whether an alternative keeps working therefore depends on its chip and on future updates.

How do I judge a compatible cartridge without test data?

Check the seller, the exact list of printer models, chip information, warranty, returns and how open they are about the contents. Don't treat a yield claim as an independently proven result.

What's the difference between compatible and remanufactured?

'Compatible' is a broad label for an alternative, often newly made. Remanufactured means a returned cartridge shell has been cleaned and refilled. The onn. and DoorStepInk HP 67 cartridges on Walmart.com, for example, are sold as remanufactured. What exactly a seller supplies should be stated on the product page.

Is an alternative always cheaper per page?

Not automatically. An alternative's yield is the seller's own figure, often '@ 5% coverage' and not measured to the same HP standard. Also factor in shipping costs and the chance of a return if a cartridge isn't recognized.

Is Original HP 67 always the best choice?

Not for everyone. Original gives you HP-documented data and the most predictable recognition; a transparent alternative can make financial sense. Your own priorities decide.

Can I combine original black with a compatible color cartridge?

The positions work independently, but whether a particular alternative works still depends on the product and printer. Check the model claim and the seller's returns policy.

What should I do if an alternative stops working after an update?

Note your printer model, firmware version and the error message and contact the seller. Don't install an unofficial firmware downgrade as a quick fix.

Printer problems

Why doesn't my printer recognize a new HP 67?

Possible causes are the wrong cartridge number or region, protective tape left on, poor seating, dirty contacts, a fault or an electronic incompatibility. First note the exact message and which position it names.

Why is only the black or only the tri-color cartridge not recognized?

The two positions are checked separately. Investigate only the cartridge and position shown in the message or by a flashing icon first.

Does turning the printer off and on help?

A normal restart can clear a temporary communication error, but don't repeat it endlessly. If the message stays after correct seating, move on to targeted diagnosis.

When should I return the cartridge?

If a new, correct cartridge still isn't recognized after the basic checks, the retailer is the next step. Keep the packaging, proof of purchase and the error text.

What does 'incompatible cartridge' mean?

HP Support says compatibility errors can occur when a cartridge is made for a different printer or country/region, or when the connection between cartridge and printer is poor. Check the part number, the printer model and the seating.

Do I need to replace both cartridges when I get an error?

No. First establish which position is named and test that one. Black and tri-color are separate cartridges.

Can I keep printing when it says 'low ink'?

HP describes ink levels as estimates. You can often carry on until print quality is no longer good enough; keep a replacement ready for important jobs.

Does the printer need to be on when I replace a cartridge?

Yes. HP's instructions for this cartridge type start with turning the printer on so the carriage moves into position.

Can I touch the copper-colored contacts?

No. Hold the cartridge by its plastic sides and don't touch the contacts or the nozzles.

Do I always have to print an alignment page after installing a cartridge?

Follow your printer's prompt or the HP app. Don't print alignment or cleaning pages repeatedly if the first one succeeds; that uses ink.

Costs

How do I work out the cost per page of an HP 67 cartridge?

Cost per page = cartridge price ÷ stated page yield. For HP 67 Black (3YM56AN, about 120 pages) and HP 67XL Black (3YM57AN, about 240 pages), divide each current price by its yield. HP's yield is an average under ISO/IEC 24711 with continuous printing; with occasional printing or lots of color photos your real yield can differ.

Will I always get HP 67's stated page yield?

Not necessarily. HP's figure (120/100/240/200 pages) is an average measured under ISO/IEC 24711 by printing a test document continuously. Occasional printing, cleaning cycles after long idle periods and pages with heavy color coverage all reduce the real yield compared with HP's figure.

Recycling

Where can I recycle an empty HP 67 cartridge in the US?

HP takes back empty Original HP cartridges free of charge through HP Planet Partners: you can request free shipping labels, envelopes or boxes to mail them back, or drop them off at a participating store — HP's US page names Staples, Best Buy, Office Depot/OfficeMax and Walmart (ink only). Refilled, remanufactured and other brands' cartridges are not accepted.